Job Locks V10.7.3

How To Troubleshoot Job Locks


Every time a job is opened in The EDGE a job lock file is automatically created. The purpose of this file is to prevent more than one user from accessing the same job at the same time. When the job is closed properly The EDGE automatically deletes the job lock file.

If for any reason the job does not close properly (computer crash, power surge, unknown event, etc.) the job lock file remains and you will get a message indicating the job has been locked when opening it.

To resolve this issue you have to go to the edge jobs folder on your computer and find the lock file, it will have a file extension of EDGE10joblock. Right click on this (the job lock) file and delete it.

Reopen The EDGE and select the job file it should open this time without any problems.